The student card certifies that you are enrolled at the school. It is issued at the enrollment session. If it is lost, contact the Academic Affairs Office; a replacement costs CHF 20.–.

Each semester, the sticker for the current semester must be picked up from the department secretariats.

A semester certificate of studies is issued for students enrolled in courses during the semester. It is available on the AGE Student Portal once the semester tuition fee has been paid, or at the latest on the first day of the semester.

Students on a leave of absence do not receive a semester certificate of studies. For students joining the school, the admission certificate serves as the official document for administrative procedures (housing, residence permit, visa).

The HES account is a personal account that gives access to the HEAD email inbox (loginhes@hes-so.ch), the HES-GE intranet and the Eduroam Wi-Fi network (loginhes@hes-so.ch), and lets you log in to school computers. The login and password are provided to each new student upon entering HEAD. The HES account remains valid for two months after graduation.

If you have a problem with your HES account:
support@hesge.ch
022 558 58 58

The SWITCH edu-ID account gives access to the digital services of the Swiss and international academic community. You need to create your SWITCH edu-ID account and link it to your HES account.

The AGE Student Portal lets you update your personal data, print your semester certificate of studies and ECTS transcripts, and take part in the student evaluation of teaching (EEE). It also gives you the list of your registrations for the current semester (course title, schedule and room).

To log in, use your SWITCH edu-ID. More information is available on the WIKI HES.

The white money card is handed out at the welcome session. To use it, you need to activate it at app.hesge.ch/badges.

The money card lets you pay cashless for photocopiers and for the services or materials available at all points of sale in the school buildings: Wood, Metal, Prototyping and CNC workshops, Library, CERCCO, Publishing and Printing Center, and Fabric shop.

The money card is topped up online. If it is lost, contact the reception desk in Building E; a replacement costs CHF 20.–.

A new attendance and absence policy takes effect in the fall 2025 semester. Some courses have an attendance requirement and others do not; this information is specified in the module descriptions and/or course syllabi.

For courses with an attendance requirement, an absence rate above 20% means that the course unit cannot be validated, whatever the reason, including for students with specific needs. Certain reasons may excuse an absence, such as a medical certificate.

For more information, please refer to the message sent at the beginning of the academic year or contact your department secretariat.

Any absence must be justified within 48 hours by providing a medical certificate or proof of force majeure. The certificate or proof must be sent to the department secretariat, which will confirm receipt to the student by email. The student must then forward this email to the teachers concerned.

Students who wish to permanently discontinue their studies must send a written request stating their reasons (by email) to the Dean of Studies.

If the withdrawal is reported within the first two weeks of the semester, the semester does not count toward the duration of studies. Tuition fees for the semester already started remain due.

Any exmatriculated student wishing to return to the school must go through the full admission process (online registration, application and interview), with no guarantee of success.

Dean of Studies:
Aurélie Elisa Gfeller
Bldg. E / 1st Floor / 1.10
aurelie.gfeller@hesge.ch
022 558 68 42

The Office of Studies staff issue student cards and money cards, provide information to admission applicants, issue internship agreements, and answer questions about module/course registration and the AGE Student Portal.

Office of Studies: 
Céline Bingöl, Alba Castellanos
Bldg. E / 1st Floor / 1.12
bureaudesetudes.head@hesge.ch
022 558 72 90
Monday – Friday / 8:30 am – 12 pm